0
4.2/5
Our rating
Established: 12/2013
Legal States: NJ
Mobile App:

Customer Service

Live chat: 24/7

Money transfer methods

Game providers

IGT
NetEnt
Scientific Games
Bally
Williams Interactive

Virgin Casino

Updated: 21 April 2023

Another great addition to the Virgin empire is the Virgin Casino New Jersey. This online casino starts you off with a $100 deposit bonus as a new player. You’ll enjoy the excellent casino games and ease of navigation. While the Virgin online casino is relatively new, the Gamesys Group has been around for a long time. They’ve partnered up with Virgin to give you an excellent online casino experience. In our Virgin Casino review, we found the site to be functional and exciting.

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Locale
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Pay attention: all the offers are available for the selected state. It is Illegal to play casinos in other states.
Up to $100 Cashback

21 +| T&C apply | Play responsibly 800-gambler

Pros and cons

  • Fair wagering requirements
  • 24/7 Customer support
  • Fast withdrawals
  • Free games section
  • A small collection of casino games
  • Only available in New Jersey for US citizens
  • Lack of regular bonuses

Virgin Casino at a Glance

Casino Name: Virgin Casino
Parent Company:Gamesys US LLC
Year Established:2014
Games Offered: Slots, Table Games, Video Poker, Bingo, Keno
Payout Percentage:97.00%
Payout Time:1-3 days
Payment Options: Visa, Mastercard, PayPal, VIP Preferred E-Check, PayNearMe, Play+, Cash at Borgata Casino Cage
Locations:NJ
Compatible Devices:PC, Mac, iOS Devices, Android Devices
  • You must be in New Jersey to play
  • Must be over 21 years old
  • To collect winnings, you must be in NJ state
  • Owned by Caesars Entertainment, Inc. and/or are subsidiaries and operated by Caesars Interactive Entertainment New Jersey, LLC, an affiliate of Tropicana Atlantic City Corp.
  • Caesars Interactive Entertainment New Jersey, LLC operates Virgin Casino through its platform provider Gamesys Group pursuant to an Internet Gaming Permit issued by the State of New Jersey Division of Gaming Enforcement in accordance with the Casino Control Act.

Virgin Casino Bonus

Players reviews Virgin Casino’s sign-up bonus is unique in that it offers real cash back to the player. Most other online casinos’ free bets and money-back promotions come in the form of bonus dollars that cannot be withdrawn as cash. The cash-back offer is good for up to a $100 match of your first deposit.

The way it works is that if you have a net loss exceeding 90% of your deposit value within the seven-day period after putting the money into your account, you’ll get a cash reward equal to that amount–up to $100.

The 90% part is key. Say you deposited $100 and have $15 left; your net loss is only at 85% of your deposit value, so if you’re losing money as that seven-day window is coming to a close, be sure to pay it down past 90% in order to be eligible for the cash-back offer. Once the money is credited to your account, it’s real money that can be wagered again or withdrawn from your account, making it truly a risk-free offer.
Bonus and Promotions Score: 4.5

  • The Virgin Casino bonus is a $100 real money cashback offer
Virgin Casino Bonus

Bonus Terms

Bonus Wagering (Playthrough)If you have a net loss within the 7 day period that exceeds 90% of your deposit value, you get a cash reward equal to the value of your first deposit in cash, up to a maximum of $100
Min deposit$10
Max winUp to $100 Cashback
Who qualifiesNew players
Validity Period7 days from acceptance
Expiry of offerMarch 31, 2022

The Virgin Casino bonus is good in the sense that you’re caught in high wagering requirements. It works a bit differently than traditional online casino bonuses. You earn cashback based on your losses. You can deposit up to $100 for the first deposit and even when you lose, you essentially win back more money to play with. 

As the bonus is different than what you’re used to, the terms and conditions of the bonus are a bit convoluted. Nonetheless, the bonus is a good way to start playing at Virgin Casino. It is comparable to other similar online casinos in New Jersey. There’s not a lot of restrictions, which is a benefit. Any money you receive as part of the Virgin Casino deposit is withdrawable. While it won’t be that much money, what you win is yours.

Virgin Casino Promotions 

They don’t have traditional promotions but you can play Free Games to potentially earn free spins. The more days you play these free games, the more likely you are to be gifted free spins at the end of the month.

Deposits and withdrawals

Players reviews Payment methods at Virgin Casino are fairly standard and include Visa, Mastercard, PayPal, Play+ loadable debit card, PayNearMe in cash at 7-Eleven stores, e-checks, and cash at the Borgata Casino cage. Withdrawals can be made via PayPal, Play+, e-check, and cash at the cage. On average, withdrawal times are better here than at many other online casinos.
Deposits & Withdrawals Score: 4.5

Deposit Methods

Deposit methodMin DepositMax DepositProcessing Time
Visa $10n/aInstant
Mastercard$10n/aInstant
ACH/eCheck$10n/aInstant
PayPal (PA, MI)$10n/aInstant
PayNearMe$10n/aInstant
Neteller$10n/aInstant
Cash Cage at Casino (require photo ID)$5n/aInstant

Withdrawal Methods

Withdrawal methodMin Withdrawal Max WithdrawalWithdrawal times
PayPal (NJ)$10n/a1-3 days
Online Banking$10n/a1-3 days
Borgata (NJ)$10n/a1-3 days
ACH/eCheck$10n/aInstant
Skrill (NJ) $10n/aInstant
Play+ prepaid card (NJ) $5n/aInstant

Virgin casino games selection

Players reviews Approximately 300 slot machines are available to play, which is a bit below the average number available at most online casinos in New Jersey. Bingo, keno, and video poker are available, along with table games like blackjack, roulette, baccarat, and poker games like Let it Ride, Pai Gow Poker, and Three Card Poker. There are no live-dealer games, sportsbook, or live poker available at Virgin Casino online.
Game Selection Score: 3.0

Virgin Casino Game Selection

You have access to over 170 Virgin Casino games. It’s easy enough to find the games you’re looking for too. There’s a search navigation bar so you can look for games by genre or title. On the top of the main casino lobby, there are subheadings. This allows you to go straight to table games, online slots, bingo, or free games.

There are eight providers in total including:

  • IGT 
  • Roxor 
  • NetEnt 
  • Scientific Games 
  • Gamesys Group 
  • Bally 
  • WMS 
  • Barcrest

Once you’re in a lobby, they are additionally separated so it’s easy to find what you’re looking for. Each little section involves sliding titles so you just click the arrow on the right of the screen to access the next set of titles. The lobby is vibrant with each title boasting crisp graphics. When we did this Virgin Casino review, there currently were no live casino titles available. While the collection isn’t massive, they did a good job of giving players a wide selection. 

Slots

Virgin Casino Slots

There are some great slots here including Starburst, Gonzo’s Quest, Anchorman, Tiki Totems, and Baywatch. Enjoy over 150 different titles with different RTP and volatility rates.

Table games

Virgin Casino Table Games

There are high quality table games available including 11 different blackjack titles. You can play classic blackjack or opt in for multihand. They even have a high rollers option with High Stakes Atlantic City Blackjack

There are 8 different roulette offerings with American and French variants. They also offer up a high roller titles with Single Zero High Stakes Roulette.

They offer up 4 different video poker options like Game King Video Poker and Pai Gow Poker. There are also a few random games like Bingo and Craps in the mix. 

There is 90 Ball Bingo in the online bingo section as well.

What do you think about the game selection? Share your thoughts in the comment section under this article.

Virgin Casino App 

Players reviews Virgin Casino has a different look than many other sites, as the site is on a white background and is more text-based than most of its counterparts. The site isn’t flashy, but it is functional. The same can be said for the Virgin Casino mobile app, which is available for Android and iOS users.
Casino App Score: 4.0

Virgin Casino App

The Virgin Casino apps allow players in New Jersey to enjoy every single game that’s available on the desktop platform. While Virgin doesn’t offer a huge range of games compared to some competitors, there is more than enough in their mobile catalog to keep players entertained.

The casino has developed apps for Android and iOS, while users of other operating systems can access the casino in-browser.

Virgin Casino App Info

Available operating systemsAndroid, iOS
App rating3.8 stars (Android), 4.5 stars (iOS)
Number of reviews133 (Android), 4,300 (iOS)
Available statesNew Jersey
High-definition gaming? Yes
Number of gamesAll desktop games
CostFree

How to use the Virgin app

Virgin Mobile App

For players in the state of New Jersey, all you have to do is click one of the links above (or navigate from within the app store) and hit “install”. You’ll be prompted to login or create an account:

  • Login—If you’ve made an account on desktop, use those credentials to sign in
  • Signup—Follow the on-screen instructions to set up your Virgin account within a few minutes

Once you’re in, everything is intuitive. All the most popular games are on the home screen, and it’s easy to navigate to different game types, bonuses & promotions and banking options. We can honestly say we loved using the Virgin app—if anything, it’s slightly better than the desktop site because of the added convenience.

Special mobile bonus

Virgin is even running a special offer for new mobile players: sign up on mobile and get up to $100 real cash back on losses! This is a mobile exclusive offer and isn’t available anywhere else!

Is the Virgin app good?

Yes. It is an absolute pleasure to play on the Virgin casino app. It casually mentions features that would steal the headlines on other apps, such as:

  • 24-7 in-app live support
  • Exclusive jackpots, bonuses and prizes
  • Demo mode for realistic free play on all games
  • 24-hour direct withdrawals

Virgin is one of the most trusted names in our industry, and their mobile casino app does justice to that trust. The app has insanely high ratings compared to similar apps and, mercifully, its geolocation system works flawlessly. It’s exhausting for players to be continually booted out of games while in the dead middle of the state—we’re delighted to see Virgin has this under control!

Reputation and history

Players reviews Virgin Casino was one of the earliest online gaming platforms in the state of New Jersey. In 2014, it launched under the Tropicana Atlantic City license and has been in operation since. Using the Virgin brand, which is well-known, and Gamesys’ proprietary software, you can rest assured that your money is safe on this platform.
Reputation and History Score: 4.5

  • Owner – Caesars Entertainment, Inc
  • Head Office – Atlantic City, NJ
  • Established in 2013
  • In partnership with the Virgin brand

Responsible Gaming

Players reviews Responsible Gaming information and links are all over the Virgin Casino page, and the page on responsible gaming itself includes a video highlighting potential issues and the 1-800-GAMBLER phone number to call for help, 24 hours a day. There is also information available to protect underage people from gambling and how you can set limits or self-exclude yourself from the Virgin Casino site.
Responsible Gaming Score: 5.0

LimitsTime, spending, deposits, sessions. You can set it for yourself in your account.
Self ExclusionYes
Cooling OffYes
Game HistoryYes
Anti-Gambling LinksCouncil on Compulsive Gambling of New Jersey 
Gambler Anonymous
Self AssessmentYes
Virgin Casino Responsible Gaming

Virgin Casino Online Support

Players reviews The “Help and Support” link is in the footer and takes you to Virgin Casino’s FAQ page. In addition to being able to search for keywords or click promoted articles, there are links at the top of the screen for 24/7 email support, 24/7 live chat, and a toll-free phone number to get help from an agent. While we would like to see this information on the homepage, it is nice to see a phone number and email address prominently displayed without really having to dig deep to find it.
Customer Service Score: 4.0

We found customer support to be friendly and knowledgeable. In our Virgin Casino review, we tested out the live chat. They are available 24/7 and you’re not just dealing with a bot but a professional, experienced online casino support rep. They were prompt to connect with us and responded to our inquiry within two minutes. They knew the answer immediately so it was truly and quick and painless experience. There is also an email where you can send them a message at [email protected].

Conclusion

The Virgin online casino was a pleasure to play at. While there isn’t a huge collection of games, there is a nice variety thanks to all of the providers powering the site. Navigation was easy and the Virgin Casino bonus was a nice way to start it off. It’s worth signing up for and a great way to sample the site. Our Virgin Casino review conclusion is that it’s a worthwhile casino to sign up for and we would recommend it to New Jersey players. 

Overall Score4.2 out of 5
Bonus and Promotions4.5
Payment Methods / Deposits & Withdrawals4.5
Game Selection3.0
Casino App / Mobile4.0
Reputation and History4.5
Responsible Gaming5.0
Customer Service4.0

FAQ

Can I play at the Virgin Casino NJ outside of New Jersey?

Not right at the moment. It’s legal to play in New Jersey, which is why you can play online casinos in a New Jersey jurisdiction. Other states haven’t made it legal yet.

Are the live casino games at Virgin Casino?

At the moment, they don’t offer live casino games. As it’s becoming so popular, we expect this to change in the near future.

Can you play the games in demo mode at Virgin Casino?

While they don’t offer games in demo mode, they do have a few free games you can play on. What’s even better is that these free games can earn you free spins every month.

Author Chris Harper
Author:
Chris Harper

Chris has been covering the world of sports and sports betting for over 20 years and has been following the casino industry for decades as well, stemming from the poker craze of the ’00s to the booming online business in recent years. His favorite sports are baseball and football, and his favorite games are blackjack, no-limit hold ’em, Pai Gow poker, and craps.

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