Hollywood Casino review

Hollywood Casino at a Glance

Casino Name:	Hollywood Casino
Parent Company:	Penn Entertainment
Year Established:	2019
Games Offered:	Slots, Table Games, Live Dealer Games, Video Poker
Payout Percentage:	Between 95-96% (Slots)
Payout Time:	Up to 2 Days
Payment Options:	Visa, Mastercard, Play+, PayNearMe, VIP Preferred, ACH Bank Transfer
Locations:	PA
Compatible Devices:	PC, Mac, iOS Devices, Android Devices

Hollywood Casino Bonus

Hollywood Casino has a generous sign-up bonus, as you get $10 in bonus cash to play just for signing up. After playing that through one time, the winnings are yours to keep, so it’s actually possible to build a bankroll without ever having to make a deposit–if you’re lucky. You also get a 100% match on your first two deposits (up to $251 each). Most welcome bonuses only cover the first deposit, so getting a second deposit bonus is a nice perk.
Hollywood Casino offers seasonal promotions, such as a Springtime one where you can deposit $100 and get $50 in bonus cash even if you’re an existing customer. There is a loyalty program called MyChoice and some weekly prizes available, but these promotions aren’t as robust as other sites. Still, it earns a high rating due to the double welcome bonus.
Bonus and Promotions Score: 4.5

Since Hollywood Casino is currently exclusive to Pennsylvania, the welcome bonus is the same for all players:

Stage	Description
After registration	$10 no deposit bonus
1st deposit	100% up to $251
2nd deposit	100% up to $251

All players will receive a $10 bonus on registration (before making any deposits) which comes with just 1x wagering requirements. The deposit match bonus is worth $502 across the first two deposits, each matched at 100%.

This is how you get the bonus

1. Click the link below to HollywoodCasino.com
2. Successfully create a new account and you will find the $10 bonus in you balance
3. Enter Hollywood Casino bonus code DOUBLETAKE to opt-in to the promotion
4. Successfully deposit at least $10 to get the 100% bonus
5. Wager the bonus at least 10x to withdraw profits

Wagering, terms, and conditions

Type	Deposit match + no deposit bonus
Minimum deposit	$10
Maximum cashout	None
Wagering requirements	10x, no deposit bonus 1x
Maximum bet	$
Wagering contribution	Slots – 100% All other games – 0%
Extra spins	n/a
Valid until	180 days
Bonus Code	DOUBLETAKE

This is what makes Hollywood Casino bonus good

• Hollywood Casino no deposit bonus has only 1x wagering
• Low 10x wagering requirements on bonus
• Double your money on both deposits
• 100% wagering contribution for all slots

Hollywood Casino Promotions

• mychoice® rewards—Hollywood Online Casino is part of the mychoice® rewards scheme. It allows registered players to accumulate tier points for every wager made—both online and in physical partner casinos like The Meadows Casino or Hollywood Casino at Penn National Race Course.
  
  Players can earn points by playing games and even get $10 in extra funds by downloading the mychoice® rewards app. These points can be converted in mycash (a form of bonus currency) directly on HollywoodCasino.com.

Hollywood Games and Gaming Experience

A wide variety of both classic-looking and graphics-intensive slots are offered, but if you’re a slots fan, the around 200 available is a bit on the low side compared to some other online casinos. There are both table-game and live-dealer versions of blackjack, roulette, baccarat, Ultimate Texas Hold ‘Em, and Three Card Poker. The classic Game King Video Poker is also available. One nice feature is the “On the Floor” tab, where you can see which slots are both online and at Penn’s physical casinos in Pennsylvania. This way, you can get used to a machine before you go play it in person.
Game Selection Score: 4.0

Navigating the Hollywood Online Casino library is effortless. There are clear menus (Slots, Table, Featured, On The Floor, and New Games) and a search bar that allows players to find specific titles but not developers, which is unfortunate.

There are around 250 games in total, which is definitely on the small side. However, the strength of game developers makes up the difference, with virtually all games provided by NetEnt and IGT—two industry titans. There are very basic filters (“New” and “Popular”) but this should be improved, especially if Hollywood Casino PA starts adding to its collection.

In terms of mobile performance, the user experience is every bit as good. Players have access to the exact same range of games (including the live dealer titles) and it’s clear both Android and iOS apps have been extensively tested: navigation is easy, all graphics are well-optimized, and it runs extremely smoothly.

Slots

Hollywood Online Casino offers around 200 slots of exceptional quality. The vast majority are supplied by IGT and NetEnt, with smaller names like Everi and SG Interactive also making an appearance. As well as graphically stunning video slots, there are some jackpot games and classic-style slots.

Table games

There is a tidy range of RNG table games available at Hollywood Casino:

• Blackjack
• Three card poker
• Texas Hold’em
• Let It Ride
• Casino War
• First Person Blackjack
• Baccarat
• Roulette

All of these games are provided by IGT and NetEnt, which means the quality is excellent. In an ideal world, we’d love to see even more variety, but it’s far from a dealbreaker.

Hollywood Live Casino

Evolution provides live dealer games at Hollywood Online Casino. As the definite industry leader in the technology, we have zero complaints. Players can enjoy live blackjack, infinite blackjack, three card poker, baccarat, and roulette.

On The Floor @ mychoice PA Casinos

There is a nice filter that shows all of the games available both online and at physical partner casinos. This can be useful for players planning a trip to the physical casino since they can figure out their favorite games ahead of time. However, for the average player, it’s not particularly relevant.

Banking options

Visa and Mastercard are standard options along with the Play+ prepaid debit card you can order online. You can also deposit via ACH bank transfer (e-check) and PayNearMe, where you get a payslip you can save to your phone or print out and then bring cash to a 7-Eleven store. Not having a PayPal option for deposits or withdrawals is a negative, as is the 48-hour waiting period for withdrawals.
Deposits & Withdrawals Score: 2.5

Hollywood Online Casino permits a tight but professional range of payment methods.

Hollywood Casino Deposits

Deposit method	Min deposit	Max deposit
Visa	Min $10	–
Mastercard	Min $10	–
HollywoodCasino.com Play+ prepaid card	Min $10	–
PayNearMe	Min $10	$500/day, $10,000/month
VIP Preferred	Min $10	–

Hollywood Casino Withdrawals

Withdrawal method	Withdrawal limits	Withdrawal times
HollywoodCasino.com Play+ prepaid card	Min $20, no limit	Instant
VIP Preferred	Min $20, no limit	2-3 days
Check	Min $20, no limit	Up to 10 days

Hollywood Casino Support

Open hours	6am to 1am ET
Live chat	Yes
E-mail	[email protected]
Phone	Callback
Response time	Instant
Languages	English

Our experience of the support

Unlike some competitors, Hollywood Online Casino is upfront about its support services and availability—something we hugely appreciated. We sent a couple of emails with generic enquiries; both were returned promptly, with useful information and links to on-site resources for further reading. The live chat team was responsive and helpful during open hours.

Overall, we were extremely pleased with the diligence and responsiveness of the Hollywood Casino support team.

Hollywood Casino App

The desktop version of Hollywood Casino isn’t flashy, but it’s easy to find games with “View All” buttons and a very visible search bar. The full version of the casino is available on both the iOS and Android apps, and the app is also updated regularly for peak performance.
Casino App Score: 5.0

While most online casinos have mobile apps, Hollywood Casino is one of the few that proactively upgrades their app regularly. From its initial launch in July 2019, both the Android and iOS apps have improved tremendously, with the full games catalog available and mobile UX working perfectly.

While there is a standard listing in the App Store, the official Android app must be downloaded directly from the Hollywood Casino PA website. For PA players that prefer to play on mobile, there is no better solution than Hollywood Casino.

Hollywood Casino Security and Reputation

Hollywood Casino has been a leading name in gaming in Pennsylvania since the 1970s when it began operations as a horse-racing track. The online casino is licensed and regulated by the Pennsylvania Gaming Control Board and steps are taken to encrypt monetary transactions.
Reputation and History Score: 5.0

Overall, Hollywood Casino has one of the most secure offerings of any online casino we’ve reviewed. They use a secure geolocation system to ensure active players are inside state limits, a strict ID verification process and strong SSL website encryption to keep crucial banking data and personal information from being hacked.

To enhance security, Hollywood Online Casino allows its users to activate Strong Security—a dual-factor authentication system that makes the account virtually unbreachable. There is a visible commitment to responsible gaming, though we’d prefer to see a dedicated page with links to helpful resources. Full RTP data is displayed for every game.

Responsible Gaming

Not only can you set personal limits on the Hollywood Casino site, they make it easy to find, which is something that many gaming websites cannot say. Resources for responsible gaming websites and phone numbers are also provided.
Responsible Gaming Score: 5.0

Overall Score	4.3 out of 5
Bonus and Promotions	4.5
Payment Methods / Deposits & Withdrawals	2.5
Game Selection	4.0
Casino App / Mobile	5.0
Reputation and History	5.0
Responsible Gaming	5.0
Customer Service	4.0

FAQ about Hollywood Online Casino